Terms of Service

Effective August 13, 2026 · Last updated August 13, 2026

These Terms of Service (“Terms”) govern your use of Freelancerzzz (the freelancer workspace at freelancerzzz.co) and Brandzzz (the client review surface at brandzzz.co), together “the platform,” operated by POSTCARD EXCHANGE, LLC (“we,” “us,” “our”). By creating an account or using the platform, you agree to these Terms. If you don’t agree, don’t use the platform.

1. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the platform. By using it you confirm you meet this requirement.

2. Your account

You’re responsible for keeping your account secure. Your phone number is your identifier — we text you a one-time login code, and you shouldn’t share those codes with anyone. One phone number may be associated with one Freelancerzzz account. Clients you work with may access shared materials through emailed sign-in links or the document links you send them (see Section 4). If you suspect unauthorized access, contact us immediately at support@freelancerzzz.com.

3. What the platform is

Freelancerzzz is a workspace where a freelancer runs client engagements: proposals, contracts, milestone and hourly billing, reviews, and the business conversations around them. Brandzzz is the surface where that freelancer’s clients view and respond to what’s shared with them. Contracts formed on the platform are between the freelancer and their client — we administer payment processing, milestone billing, pausing, and dispute resolution for those engagements, but we are not a party to them, and we don’t guarantee either party’s performance.

4. Sharing with clients

When you send a client a proposal or contract link, the recipient of that link can view the shared engagement materials without creating an account. Treat those links accordingly — anyone you give one to can open it. Clients can also sign in by an emailed link to see their portal.

5. Drafting assistance

Onion, the assistant built into the platform, drafts documents — proposals, contracts, review decks, messages — from what you tell it, using the large-language-model services listed in Section 10. Drafts are starting points, not legal advice: review every document before you send or sign it. You are responsible for what you agree to with your client.

6. Subscription and billing

Using the platform as a freelancer requires a paid subscription — there is no free plan (the demo sandbox is the way to try it). Subscriptions are billed at the rate shown at checkout, in US dollars. Some tools are additionally metered or priced as shown in the app.

Your subscription renews automatically at the end of each billing period unless you cancel. You can cancel anytime from the billing section of your settings. Cancellation takes effect at the end of your current billing period — we don’t offer refunds for partial periods.

We may change subscription pricing with 30 days’ notice. Continued use after a price change takes effect constitutes acceptance of the new price.

All payments are processed by Stripe. By subscribing you also agree to Stripe’s terms.

7. Payments between you and your clients

Client payments for engagements run on the platform — milestone invoices and weekly billing for hourly work — are processed by Stripe. A flat per-invoice platform fee, tiered by invoice size and capped, is deducted from each invoice as disclosed in the app. If a client’s payment fails, the affected phase of the engagement is paused and both parties are notified until it’s resolved.

8. Disputes between you and your clients

If a dispute arises over a milestone or deliverable, the platform provides a structured mediation flow to help both sides document positions and reach a resolution. Mediation on the platform is a product feature, not arbitration — nothing in these Terms waives either party’s right to pursue other remedies available to them.

9. Text messages and notifications

The platform texts you as part of the service: login codes, payment alerts, and engagement notifications. Marketing texts are sent only with your express consent, which you can withdraw at any time by replying STOP (rejoin by texting START). Message and data rates may apply.

10. Optional connections and third-party services

You may optionally connect your Gmail account. This grants read-only access, used to draft from your mail when you ask; the access tokens are stored encrypted and you can disconnect at any time, including from your Google account settings.

The platform is built on third-party services: Stripe (payments), Supabase (data hosting), Resend (email delivery), Blooio (text delivery), and the large-language-model services that power drafting — Anthropic and Google. Your use of the platform involves those services under their own terms and privacy policies; we’re not responsible for their practices.

11. Acceptable use

You agree not to:

  • Use the platform for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the service or its infrastructure
  • Reverse-engineer, decompile, or attempt to extract source code
  • Use the service to process fraudulent transactions, invoices, or engagements
  • Impersonate any person or entity
  • Interfere with or disrupt the service

We reserve the right to suspend or terminate accounts that violate these rules.

12. Intellectual property

All content, design, code, branding, and trademarks associated with the platform are owned by POSTCARD EXCHANGE, LLC. Nothing in these Terms grants you any right to use our name, logo, or branding without prior written permission.

Your work belongs to you and your clients: the proposals, contracts, deliverables, brand materials, and engagement records you create on the platform are yours. We claim no ownership over them.

13. Disclaimer of warranties

The platform is provided “as is” and “as available” without warranties of any kind, express or implied. We don’t warrant that the service will be uninterrupted, error-free, or free of viruses. Use it at your own risk.

14. Limitation of liability

To the fullest extent permitted by law, POSTCARD EXCHANGE, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability to you for any claim arising from these Terms or the service will not exceed the amount you paid us in the 12 months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless POSTCARD EXCHANGE, LLC and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the platform or your violation of these Terms.

16. Termination

You may delete your account at any time from your settings. We may suspend or terminate your access if you violate these Terms, with or without notice. On termination, your right to use the service ends immediately. Obligations already incurred between you and a client survive — ending your account doesn’t end a signed contract.

17. Governing law and disputes with us

These Terms are governed by the laws of Wyoming, without regard to conflict of law principles, and any disputes with us will be resolved in the courts of Wyoming. [OWNER: governing law and venue ported from Splitzzzy’s live terms — confirm with counsel; note the source pairs Wyoming law with a South Dakota mailing address.]

18. Changes to these Terms

We may update these Terms from time to time. We’ll notify you of material changes via the app or by text. If you continue using the platform after updated Terms take effect, you’ve accepted the changes.

19. Contact

Questions about these Terms? Reach us at:
support@freelancerzzz.com
POSTCARD EXCHANGE, LLC
5013 South Louise Avenue PMB 1268, Sioux Falls, South Dakota 57108